When I attempt to register, the registration type appears grayed-out.
You must first log-in for the system to recognize you as that particular registration type.

I’ve logged in but when I attempt to register, the registration type is still grayed-out.
Please contact the Conference Director to assist.

My town is paying for my registration fee and/or meal. How do I get an invoice to submit to the town?
Please register and the system will prompt you for payment method. Select invoice and one will be sent to the email address you used to register.

I am a speaker, board member or a conference committee member and the system is asking for a special code.
Please contact the Conference Director or, if you’re a speaker, connect with your program shepherd to provide you with the special registration code.

I would like to just attend the dinner on Monday night and do not plan to attend the conference. How do I go about doing that?
Please contact the Conference Director to provide you with a special registration code. Your special name badge will only be available at the dinner itself and will not grant you access to the conference.

I am a student, retired or unemployed – do I get a special rate to attend conference?
There is a special rate for student, retired and unemployed attendees but you must be member of MLA to obtain the discount. Please log-into the system first and then register. Your MLA membership type must be also be reflected as such to be able to take advantage of this discounted rate.

I would like to just check out the exhibit hall and not attend the conference. Is this possible?
At this time, we do not offer an exhibits-only pass.

How do I go about arranging for a group registration?
If you have more than 10 people from the same library attempting to register, please download and complete the group registration form and send to the Conference Director to assist. We can prepare a single invoice for you.

We are unable to offer group discounted rates at this time.

We’re part of a Platinum or Gold Institutional Membership, how many comp registrations do we get?
A Platinum membership grants three (3) 1-day passes or one (2) 2-day passes to attend conference.

A Gold membership grants two (2) 1-day passes or one (1) 2-day pass to attend conference.

Additional member attendees from the same institution beyond the comp registrations outlined above would then register at the regular member rate.

Complete this form and send to the Conference Director to register your institutional registration.

I’ve registered already but what if my plans change?
Registration for the conference is non-refundable. However, you may transfer your registration to another party easily at no charge. Please contact the Conference Director to assist with transferring your registration.

I’d really like to attend but having a hard time justifying it with my library director – any suggestions?
Yes! Here’s a template we’ve created just for you.

Do you allow walk-in registrations?
Yes!

How do I get my badge?
Your badge, meal tickets and registration materials will be available at the registration desk. However, if you are just attending a dinner, your special name badge will be available at the dinner.

You must wear your name badge at all times during the conference including meals.

Please contact the Conference Director to assist.

Please contact the Conference Director or, if you’re a speaker, connect with your program shepherd to provide you with the special registration code.

There is a special rate for student, retired and unemployed attendees but you must be member of MLA to obtain the discount. Please log-into the system first and then register. Your MLA membership type must be also be reflected as such to be able to take advantage of this discounted rate.

You must first log-in for the system to recognize you as that particular registration type.

If you have more than 10 people from the same library attempting to register, please download and complete the group registration form and send to the Conference Director to assist. We can prepare a single invoice for you. We are unable to offer group discounted rates at this time.

Please register and the system will prompt you for payment method. Select invoice and one will be sent to the email address you used to register.

Registration for the conference is non-refundable. However, you may transfer your registration to another party easily at no charge. Please contact the Conference Director to assist with transferring your registration.

A Platinum membership grants three (3) one-day passes to the conference or two (2) two-day passes; Gold membership grants two (2) one-day passes or (1) two-day pass to the conference. Additional member attendees from the same institution beyond the comp registrations outlined above would then register at the regular member rate. Use this form and send to the Conference Director to register your institutional registration.

Yes! Here’s a template we’ve created just for you.

I’d like to take advantage of the special conference room rate – how long is it available for?
The special conference rate ends on April 13 – please book your room using the link found on our Accommodations page. If you book after April 13, the special conference rate will not be available. 

I’d like to come in a day early or leave a day later – do I still get the same special conference rate?
Yes, the special conference rate is available three days prior and three days post conference.

Special Needs
The Conference does its best to accommodate attendees with special needs. All such requests must be made in writing and received by May 1st. Please send your request to the Conference Director.

Elevators and ADA Access
There are ramps and elevators to access the meeting space and the venue is ADA compliant.

Seating
Seating is first-come, first-served basis for all sessions and the evening events. Some additional socially distant seating will be made available as well. 

Please contact the Association Manager for assistance.

I heard that lunch is included in my registration – is this true?
Yes, you heard correctly! Lunch is now included with your registration*.  Exhibitor registration includes one lunch per exhibit per day (Monday and Tuesday).

*There are a few exceptions for those who are getting complimentary registration due to their participation level. Please contact your program shepherd if you are a speaker or the Conference Director if you are a conference committee member or board member.

Will there be gluten-free/dairy-free/vegan/vegetarian/kosher meals available to me?
Yes, please indicate your special request in your registration and we’ll do our best to accommodate. 

Do I need a meal ticket to get lunch and dinner?
Yes, there will be a meal ticket to hand to the hotel staff to receive access to your lunch or dinner.

Is there a fee for breakfast?
No, there is no fee to attend any of the breakfasts including the MLA Business Breakfast.

Will there be beverages and refreshment breaks during the conference?
Yes.

I’ve registered for a dinner but I can no longer attend.
If you cancel prior to May 1, we can work with you to refund the dinner fee. Unfortunately, after that date, we cannot issue refunds.

I’m not sure if I can attend the evening events, can I make up my mind on-site?
Yes, there will be a limited number of tickets for the evening events available for purchase on-site.

To learn more or apply for a scholarship for the 2022 conference, visit the Scholarship webpage.

The Massachusetts Library Association is pleased to bring you an exciting conference full of fun and informative sessions and is thrilled that we are once again able to host this conference in person!

The worst of the pandemic may be behind most of us, but there is still significant risk for immunocompromised individuals as well as risk to everyone from new virus mutations.

At this time, vaccination statuses will not be checked at conference and we will not be enforcing a mask mandate. We strongly encourage everyone to wear masks in crowded situations to protect themselves and others.

We ask that people who do test positive for COVID-19 in the days leading up to the conference refrain from attending the conference until their symptoms have resolved. Those who have recently recovered from COVID-19 should wear a face mask at conference until it has been five (5) days since their illness cleared.

This policy may be adjusted as needed based on the prevalence of cases in Barnstable County, Massachusetts or if government mandates change. Attendance requirements may change prior to the event and attendees will be notified.

If you have any questions, please contact conference@masslib.org.

Let’s keep each other safe while we’re making waves at MLA 2023!

Yes.

Contact the Conference Director for all other questions!